Renewal by Andersen of Long Island Transferable Replacement Window Warranty
Investing in energy-efficient upgrades and home renovations like replacement windows and patio doors is not a quick decision for Long Island homeowners. It makes sense to compare various products and services on the market. We know we’re not the only replacement window company in Long Island, We hope you buy your new windows from us, but our goal on this website is to give you all the information you need to make wise decisions — including information for protecting your assets and investment dollars.
Choosing replacement windows involves many decisions, including considering glass types, frame profiles and color options carefully. Price and payment plans are important considerations for many homeowners, too.
But the one consideration that validates all the others is the warranty and the strength of the company that backs it up. After all, a warranty is useless if the company standing behind it goes out of business.
With replacement windows, as with many other home improvement products, there are usually two warranties: one for the product and one for the installation. This can present issues down the road, should you need to seek redress under the warranty. In many cases, materials warranties are dependent upon installation being performed in a specific way. If the manufacturer’s instructions are not followed to the letter, it can void the warranty.
The Renewal by Andersen of Long Island Transferable 20/2/10 Warranty package helps you protect your assets without hassles or confusing fine print. What differentiates our warranty from other replacement window warranty products is that we cover both materials AND installation.
If you have ever purchased a home improvement product from one company and contracted with another company for installation, you might have experienced the “pass the buck” process. When people have a problem, sometimes the installation company claims product defect and the manufacturer claims improper installation caused the performance failure.
When you purchase your replacement windows or patio doors from Renewal by Andersen of Long Island, you never have to worry about the manufacturer blaming the installer or the installer blaming the manufacturer. Should you ever need warranty service, you can be assured your claim will be handled quickly, efficiently and without headaches. You don’t have that peace of mind when you purchase your windows from one manufacturer and the installation from a general window installation contractor. When our authorized dealers install your new windows and doors, our warranty covers it all — labor, parts, and original installation.
Transferable Warranty Improves Resale Value
Our generous warranty package is transferable if you sell or deed your home to another party, too. This protects your investment and can actually increase the resale value of your home if you move during the warranty period.
20 Years of Glass Coverage
Your insulated glass panels are warranted to perform perfectly for 20 years. Your protection package covers manufacturing defects, all construction materials and installation for two years with normal use and compliance with maintenance guidelines.
Protection coverage includes:
- Failure of glass or sealants.
- Manufacturing defects which result in reduced clarity or obstruction in glass window and door panels
If we replace glass or sash due to factory defect or improper installation by one of our authorized installation contractors, we will repair or replace the defective parts. New parts and services are covered for the remainder of the warranty period.
2 Years of Installation Coverage (twice as long as most)
Our warranty only covers installation by a Renewal by Andersen authorized installation professional. If any product fails to perform according to our superior standards during the first two years due to faulty installation, your 20/2/10 warranty provides peace of mind. Your coverage means we will complete any work necessary to bring the installation up to our rigorous quality standards for workmanship without a deductible or co-pay for you.
10 Years for Non-Glass Components
Your non-glass parts and construction components are warranted to perform as described for 10 years. Non-glass components include:
- Balance systems
- Other construction materials and parts
10 Years on Our Patented Fibrex Frames
Fibrex composite frames are warranted not to rot, peel, crack, fade, flake, pit or otherwise deteriorate for ten years under normal use and conditions. Your coverage protects you from any issues associated with a manufacturing defect or improper installation. Keep in mind there are some things not covered by the warranty, such as the items listed below.
- Accidental damage
- Modification by non-approved installation companies
- Corrosion to hardware finishes — unless specifically covered in the full warranty document.
- Acts of God and weather related damage
- Improper cleaning and maintenance
- Failure to paint or stain frames according to product guidelines
- Specialty glass
- Electric window operating mechanism
Renewal by Andersen of Long Island: Your Partner for Life
Our 20/2/10 warranty package protects your assets and investment against manufacturing defect AND installation — so you can have confidence that if you experience a performance issue we will make it right at no cost to you.
Your window specialist can give you more information about the Renewal by Andersen of Long Island limited warranty. We believe our products are superior to any other replacement windows and doors on the market and we back that up with a warranty package designed to protect your investment today and in the future.
It would be a privilege to talk to you about our warranty. If you have questions about coverage and limitations, request a full copy for review. Better yet, enter your contact information in the form on this page or give us a call at 1-877-313-9052.